Our Commitment to You as our Customer
• We will treat you with courtesy,
respect and a smile.
• You will receive high standards and fair service.
• We will cater to your needs professionally and to the best of
• We will provide services through helpful and knowledgeable team
that is understanding and capable of answering your query.
• We will provide you with service requirements, realistic expectations
and completion times for each service.
• You will be attended to in a timely manner.
• We will reduce the number of steps required to complete a service
in the easiest and most efficient manner.
• We will provide you with accurate information and error-free service.
• We will provide you with a multi-channel service and ensure that
we serve at your convenience, whenever possible.
• We will welcome your feedback and suggestions to serve you better.
Your Commitment to Us as our Customer
• You will speak in clear English
Language with our team which they can understand.
• You will follow the instructions provided by our team to provide
• Appreciate efforts of the staff at your service and treat them
• That you will not misbehave or issue threats or indulge into actions
which can hurt others.
• Provide the supporting documents required to provide you service.
• Inform us immediately changes to information provided or in case
of error noted.
• Inform us immediately of any changes that may affect service provision.
• Respond in timely manner to staff queries to ensure timely quality
• Allow our team to work on your requests by providing enough time
• You will remunerate for services rendered as per agreed service
rates and clear dues.
• You will respect the service terms agreed by you on subscribing
Feedback or Support
To feedback or suggestions message us
on Whatsapp +971504973598